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Community Guidelines

COMMUNITY GUIDELINES

Last Updated: [August 15, 2026]

Welcome to the FlatAdda.in community. These Community Guidelines ("Guidelines") are designed to ensure a safe, respectful, and trustworthy platform for all Users involved in buying, selling, and renting properties across India.

By using FlatAdda.in, you agree to follow these Guidelines in addition to our Terms & Conditions and Privacy Policy. Violation of these Guidelines may result in content removal, account suspension, or permanent ban from the Platform.

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1. CORE PRINCIPLES

1.1 Safety First

The safety and security of our Users is our highest priority. All interactions must be conducted with honesty, respect, and good faith.

1.2 Trust and Transparency

Accurate information builds trust. Misleading or false information undermines the entire community.

1.3 Legal Compliance

All Users must comply with applicable Indian laws, including the Indian Penal Code, 1860, the Information Technology Act, 2000, and all real estate regulations.

1.4 Mutual Respect

Treat all Users with dignity and respect. Harassment, discrimination, and abusive behavior will not be tolerated.

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2. PROPERTY LISTING STANDARDS

2.1 Accurate Information

- Property details must be true and accurate

- Photographs must be current and genuine

- Prices must reflect the actual asking price

- Location must be correctly specified

- Property type must be accurately classified

2.2 Prohibited Listings

You may NOT post:

- Properties you do not own or lack authority to sell/rent

- Fake or non-existent properties

- Duplicate listings for the same property

- Properties with misleading photographs

- Listings with incorrect pricing to attract buyers

- Properties in illegal or unauthorized construction

- Any listing that violates RERA regulations

2.3 Photograph Standards

- Upload clear, high-quality photographs

- Avoid heavily edited or misleading images

- Do not use stock photos that do not represent the actual property

- Do not include contact information or watermarks in photos

- Avoid photographs that show unrelated properties

2.4 Description Standards

- Write clear, honest descriptions

- Avoid exaggerated claims

- Disclose all known defects

- Include accurate measurements

- Mention all applicable charges (maintenance, deposit, etc.)

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3. PROHIBITED CONTENT

3.1 Pornographic and Obscene Content

Posting, sharing, or promoting any pornographic, obscene, or sexually explicit material is strictly prohibited and may result in immediate permanent ban and reporting to law enforcement.

3.2 Abusive and Hateful Content

Content that is:

- Threatening, intimidating, or harassing

- Promotes violence or hatred

- Discriminates based on religion, caste, gender, sexual orientation, or disability

- Defamatory or libelous

- Abusive or offensive

is strictly prohibited.

3.3 Fraudulent Activity

- Fake property listings

- Phishing attempts

- Advance fee fraud

- Identity theft

- Money laundering

- Any scheme to deceive other Users

is strictly prohibited and will be reported to authorities.

3.4 Spam

- Posting the same listing multiple times

- Mass messaging Users with promotional content

- Posting irrelevant content in property listings

- Using the Platform to promote other businesses

is prohibited.

3.5 Personal Information

- Do not share other Users' personal information without consent

- Do not collect or harvest User information for marketing

- Do not post private conversations publicly

- Do not share OTPs or verification codes

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4. CHAT AND COMMUNICATION GUIDELINES

4.1 Acceptable Communication

- Professional property-related inquiries

- Scheduling property viewings

- Negotiation of price and terms

- Sharing legitimate property documents

4.2 Prohibited Communication

- Abusive or threatening messages

- Sexual harassment

- Spam or unsolicited promotions

- Phishing attempts

- Sharing malware or harmful links

- Impersonating FlatAdda.in staff

- Requesting advance payment for non-existent properties

- Any message that violates Indian law

4.3 Reporting

If you receive inappropriate messages:

- Use the "Report" feature in the chat

- Block the User

- Contact support.myashiyana@gmail.com

- Report to Grievance Officer

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5. CONTACT SHARING GUIDELINES

5.1 If you choose to share your phone number:

- You accept the risk of being contacted by interested Users

- You may receive calls or messages from multiple Users

- We cannot control how Users use your number

5.2 Do NOT:

- Call Users at unreasonable hours

- Harass Users with repeated calls

- Share Users' numbers with third parties

- Use contact information for any purpose other than property inquiry

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6. PROPERTY VIEWINGS AND OFFLINE MEETINGS

6.1 Safety Recommendations

- Meet in public places for initial discussions

- Inform a friend or family member about your meeting

- Never share financial information before verifying the property

- Verify property documents before making any payment

- Use registered property consultants when necessary

6.2 We are NOT responsible for:

- Any offline interactions between Users

- Any property not being as described

- Any disputes arising from property viewings

- Any financial transactions between Users

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7. VERIFICATION AND TRUST

7.1 Verified Listings

- Listings may be marked as "Verified" after admin review

- Verification does not guarantee property accuracy

- Always conduct your own due diligence

7.2 User Verification

- Phone verified: Phone number confirmed via OTP

- Email verified: Email address confirmed

- KYC verified: Government ID confirmed

7.3 Do NOT:

- Fake your identity

- Use someone else's phone number

- Impersonate any person or entity

- Create multiple accounts

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8. REVIEWS AND RATINGS

8.1 If reviews are enabled:

- Post honest and factual reviews

- Do not post fake reviews

- Do not post reviews for properties you have not visited

- Do not accept payment for posting reviews

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9. INTELLECTUAL PROPERTY

9.1 Do NOT:

- Post copyrighted material without permission

- Use other Users' photographs without consent

- Copy listing content from other platforms

- Use the FlatAdda.in logo or brand without authorization

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10. REPORTING VIOLATIONS

10.1 To report a violation:

- Use the "Report" button on the listing

- Email: support.myashiyana@gmail.com

- Contact Grievance Officer

10.2 When reporting:

- Provide details of the violation

- Include screenshots if possible

- Include the listing ID or User information

10.3 We will:

- Acknowledge receipt within 24 hours

- Investigate the report

- Take appropriate action (warning, removal, suspension, ban)

- Report illegal content to authorities when necessary

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11. ENFORCEMENT ACTIONS

11.1 Based on severity, actions may include:

(a) Warning

- First-time minor violations

- Content removal with notice

(b) Listing Removal

- Inaccurate listings

- Duplicate listings

- Prohibited content

(c) Account Suspension

- Repeated violations

- Fraudulent activity

- Abusive behavior

(d) Permanent Ban

- Severe violations

- Pornographic content

- Repeated fraud

- Identity theft

(e) Legal Action

- Criminal activities

- Fraud resulting in financial loss

- Any activity requiring police involvement

11.2 Appeals

Users may appeal enforcement actions by contacting:

Email: support.myashiyana@gmail.com

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12. RERA COMPLIANCE

12.1 Properties covered under RERA must:

- Display valid RERA registration number

- Provide accurate project details

- Comply with RERA regulations

12.2 We are not responsible for verifying RERA compliance. Users must verify independently.

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13. STATE-SPECIFIC REGULATIONS

Users must comply with state-specific real estate regulations applicable to the property location, including:

- Maharashtra RERA (MahaRERA)

- Karnataka RERA (K-RERA)

- Delhi RERA

- Other state RERA authorities

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14. CHANGES TO GUIDELINES

14.1 We may update these Guidelines at any time.

14.2 Continued use after changes constitutes acceptance.

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15. ACKNOWLEDGMENT

By using FlatAdda.in, you acknowledge that:

- You have read and understood these Guidelines

- You agree to comply with these Guidelines

- Violation may result in enforcement action

- Illegal activities will be reported to authorities

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For any questions regarding these Guidelines:

Email: support.myashiyana@gmail.com

Phone:

Last updated: 17 August 2026