COMMUNITY GUIDELINES
Last Updated: [August 15, 2026]
Welcome to the FlatAdda.in community. These Community Guidelines ("Guidelines") are designed to ensure a safe, respectful, and trustworthy platform for all Users involved in buying, selling, and renting properties across India.
By using FlatAdda.in, you agree to follow these Guidelines in addition to our Terms & Conditions and Privacy Policy. Violation of these Guidelines may result in content removal, account suspension, or permanent ban from the Platform.
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1.1 Safety First
The safety and security of our Users is our highest priority. All interactions must be conducted with honesty, respect, and good faith.
1.2 Trust and Transparency
Accurate information builds trust. Misleading or false information undermines the entire community.
1.3 Legal Compliance
All Users must comply with applicable Indian laws, including the Indian Penal Code, 1860, the Information Technology Act, 2000, and all real estate regulations.
1.4 Mutual Respect
Treat all Users with dignity and respect. Harassment, discrimination, and abusive behavior will not be tolerated.
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2.1 Accurate Information
- Property details must be true and accurate
- Photographs must be current and genuine
- Prices must reflect the actual asking price
- Location must be correctly specified
- Property type must be accurately classified
2.2 Prohibited Listings
- Properties you do not own or lack authority to sell/rent
- Fake or non-existent properties
- Duplicate listings for the same property
- Properties with misleading photographs
- Listings with incorrect pricing to attract buyers
- Properties in illegal or unauthorized construction
- Any listing that violates RERA regulations
2.3 Photograph Standards
- Upload clear, high-quality photographs
- Avoid heavily edited or misleading images
- Do not use stock photos that do not represent the actual property
- Do not include contact information or watermarks in photos
- Avoid photographs that show unrelated properties
2.4 Description Standards
- Write clear, honest descriptions
- Avoid exaggerated claims
- Disclose all known defects
- Include accurate measurements
- Mention all applicable charges (maintenance, deposit, etc.)
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3.1 Pornographic and Obscene Content
Posting, sharing, or promoting any pornographic, obscene, or sexually explicit material is strictly prohibited and may result in immediate permanent ban and reporting to law enforcement.
3.2 Abusive and Hateful Content
- Threatening, intimidating, or harassing
- Promotes violence or hatred
- Discriminates based on religion, caste, gender, sexual orientation, or disability
- Defamatory or libelous
- Abusive or offensive
is strictly prohibited.
3.3 Fraudulent Activity
- Fake property listings
- Phishing attempts
- Advance fee fraud
- Identity theft
- Money laundering
- Any scheme to deceive other Users
is strictly prohibited and will be reported to authorities.
3.4 Spam
- Posting the same listing multiple times
- Mass messaging Users with promotional content
- Posting irrelevant content in property listings
- Using the Platform to promote other businesses
is prohibited.
3.5 Personal Information
- Do not share other Users' personal information without consent
- Do not collect or harvest User information for marketing
- Do not post private conversations publicly
- Do not share OTPs or verification codes
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4.1 Acceptable Communication
- Professional property-related inquiries
- Scheduling property viewings
- Negotiation of price and terms
- Sharing legitimate property documents
4.2 Prohibited Communication
- Abusive or threatening messages
- Sexual harassment
- Spam or unsolicited promotions
- Phishing attempts
- Sharing malware or harmful links
- Impersonating FlatAdda.in staff
- Requesting advance payment for non-existent properties
- Any message that violates Indian law
4.3 Reporting
- Use the "Report" feature in the chat
- Block the User
- Contact support.myashiyana@gmail.com
- Report to Grievance Officer
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- You accept the risk of being contacted by interested Users
- You may receive calls or messages from multiple Users
- We cannot control how Users use your number
- Call Users at unreasonable hours
- Harass Users with repeated calls
- Share Users' numbers with third parties
- Use contact information for any purpose other than property inquiry
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6.1 Safety Recommendations
- Meet in public places for initial discussions
- Inform a friend or family member about your meeting
- Never share financial information before verifying the property
- Verify property documents before making any payment
- Use registered property consultants when necessary
- Any offline interactions between Users
- Any property not being as described
- Any disputes arising from property viewings
- Any financial transactions between Users
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7.1 Verified Listings
- Listings may be marked as "Verified" after admin review
- Verification does not guarantee property accuracy
- Always conduct your own due diligence
7.2 User Verification
- Phone verified: Phone number confirmed via OTP
- Email verified: Email address confirmed
- KYC verified: Government ID confirmed
- Fake your identity
- Use someone else's phone number
- Impersonate any person or entity
- Create multiple accounts
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- Post honest and factual reviews
- Do not post fake reviews
- Do not post reviews for properties you have not visited
- Do not accept payment for posting reviews
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- Post copyrighted material without permission
- Use other Users' photographs without consent
- Copy listing content from other platforms
- Use the FlatAdda.in logo or brand without authorization
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- Use the "Report" button on the listing
- Email: support.myashiyana@gmail.com
- Contact Grievance Officer
- Provide details of the violation
- Include screenshots if possible
- Include the listing ID or User information
- Acknowledge receipt within 24 hours
- Investigate the report
- Take appropriate action (warning, removal, suspension, ban)
- Report illegal content to authorities when necessary
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(a) Warning
- First-time minor violations
- Content removal with notice
(b) Listing Removal
- Inaccurate listings
- Duplicate listings
- Prohibited content
(c) Account Suspension
- Repeated violations
- Fraudulent activity
- Abusive behavior
(d) Permanent Ban
- Severe violations
- Pornographic content
- Repeated fraud
- Identity theft
(e) Legal Action
- Criminal activities
- Fraud resulting in financial loss
- Any activity requiring police involvement
11.2 Appeals
Email: support.myashiyana@gmail.com
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- Display valid RERA registration number
- Provide accurate project details
- Comply with RERA regulations
12.2 We are not responsible for verifying RERA compliance. Users must verify independently.
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13. STATE-SPECIFIC REGULATIONS
- Maharashtra RERA (MahaRERA)
- Karnataka RERA (K-RERA)
- Delhi RERA
- Other state RERA authorities
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14.1 We may update these Guidelines at any time.
14.2 Continued use after changes constitutes acceptance.
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- You have read and understood these Guidelines
- You agree to comply with these Guidelines
- Violation may result in enforcement action
- Illegal activities will be reported to authorities
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Email: support.myashiyana@gmail.com
Last updated: 17 August 2026